Communication

Types:

  • Debate: blaming, defending, criticizing
  • Discussion: self-promoting
  • Dialogue: inclusive, explorative

Body Language: SOLER

  • Squarely
  • Open Posture
  • Lean
  • Eye Contact
  • Relax

Questioning:

“I” Messages: I feel  (feeling)  when  (behaviour)  because  (explanation). I would like (request).

Compassionate Communication Self:

  1. When I (saw, heard, etc) the observation
  2. I felt (feeling)
  3. Because I was wanting (needs, hopes)
  4. And I would now like (request)

Compassionate Communication Others:

  1. When you (saw, heard, etc) the observation
  2. Did you feel (guess feeling)
  3. Because you were wanting (guess needs)
  4. And would you now like (guess request)
  • Closed: Do you?, Are you? Is your? Helps focus and is restrictive limiting responder to Yes, No, Maybe, I don’t know.
  • Open: Who?, What?, Where?, When?,  How? Broader and encourages own answers.
  • Why?: can create sense of blame, criticizing, interrogation
  • Empathy: mirroring back emotions (external feelings)
  • Paraphrasing: mirroring back essence
  • Encouragers: I see, Mm, hmmm, Really? Tell me more, Would you like to talk about it?

Four Skills of Dialoguing:

  1. Suspension of judgment
  2. Deep listening
  3. Noticing assumptions
  4. Inquiry and reflection

Communication Barriers:

  1. Anger – can be justified, don’t take it personally
  2. Despair – let them take the lead
  3. Negativity – be patient and model hope
  4. Misunderstanding – let go of need to be right
  5. Understand meaning – clarify common assumptions
  6. Authenticity/Transparency – own personal feelings

Advocacy: acting and/or speaking on another’s behalf to help them get what they need.

Skills:

  • Get facts straight and complete
  • Suggest a solution
  • Mobilize support when necessary
  • Be prepared
  • Be persistent
  • Be polite

Cultural Competence: ongoing learning process that:

  • Starts with self-awareness
  • Enhances with specific skills
  • Grows with knowledge
  • Develops through cross-cultural encounters

Barriers:

  • Generalizations
  • Discrimination
  • Stereotyping
  • Racism
  • Language
  • Culture
  • Environment
  • Mistrust
  • Sex/Gender
  • Age
  • Psychological Illness
  • Body language
Advertisements
  1. This blog has lots of really helpful info on it! Cheers for sharing it with me!

  2. Spot on with this write-up, I truly think this website needs much more consideration. I’ll probably be again to read much more, thanks for that info.

  3. Hi! This post could not be written any better! Reading this post reminds me of my old room mate! He always kept talking about this. I will forward this page to him. Fairly certain he will have a good read. Thank you for sharing!

  4. you have a great blog here! would you like to make some invite posts on my blog?

  5. Youre so cool! I dont suppose Ive read anything like this before. So nice to find somebody with some original thoughts on this subject. realy thank you for starting this up. this website is something that is needed on the web, someone with a little originality. useful job for bringing something new to the internet!

  6. Great post. I just stumbled upon your blog and wanted to say that I have really enjoyed browsing your blog posts. In any case I’ll be subscribing to your feed and I hope you write again soon!

  7. Thanks for this post. I definitely agree with what you are saying. I have been talking about this subject a lot lately with my brother so hopefully this will get him to see my point of view. Fingers crossed!

  8. Just added this blog to my favorites. I enjoy reading your blogs and hope you keep them coming!

  9. Awesome looking website. I recently built mine and I was looking for some ideas for my site and you gave me a few. Can I ask you whether you developed the website by youself?

  10. Just added this blog to my favorites. I enjoy reading your blogs and hope you keep them coming!

  11. Almost all of what you point out happens to be supprisingly legitimate and it makes me wonder the reason why I hadn’t looked at this in this light previously. Your article really did turn the light on for me as far as this particular subject matter goes. Nonetheless at this time there is 1 issue I am not really too cozy with and whilst I attempt to reconcile that with the central idea of the issue, let me see what the rest of the readers have to say.Very well done.

  12. Thank you for the blog post. Velupe and I are already saving for just a new ebook on this subject matter and your blog post has made us all to save our money. Your notions really resolved all our inquiries. In fact, in excess of what we had thought of before we ran into your amazing blog. My partner and i no longer nurture doubts and also a troubled mind because you have really attended to all of our needs in this post. Thanks

  13. I just now wanted to thank you a lot more for that amazing web site you have created here. It really is full of useful tips for those who are actually interested in this particular subject, specifically this very post. Your all amazingly sweet plus thoughtful of others and also reading the blog posts is a great delight in my opinion. And that of a generous present! Ben and I will have enjoyment making use of your tips in what we must do in a few days. Our record is a mile long which means that your tips is going to be put to very good use.

  14. Just to follow up on the update of this matter on your web-site and would want to let you know just how much I prized the time you took to put together this helpful post. Within the post, you really spoke of how to actually handle this challenge with all comfort. It would be my personal pleasure to get some more concepts from your web page and come up to offer other individuals what I discovered from you. Thanks for your usual excellent effort.

  15. Thanks a lot for being my lecturer on this theme. I actually enjoyed your current article a lot and most of all favored the way in which you handled the aspect I regarded as controversial. You happen to be always really kind to readers much like me and aid me in my lifestyle. Thank you.

  16. An interesting discussion is worth comment. I think that you should write more on this topic, it might not be a taboo subject but generally people are not enough to speak on such topics. To the next. Cheers

  17. An interesting discussion is worth comment. I think that you should write more on this topic, it might not be a taboo subject but generally people are not enough to speak on such topics. To the next. Cheers

  18. This page appears to get a good ammount of visitors. How do you advertise it? It offers a nice individual twist on things. I guess having something authentic or substantial to talk about is the most important thing.

  19. We wish to thank you once more for the gorgeous ideas you offered Jeremy when preparing her own post-graduate research and also, most importantly, with regard to providing the many ideas in a blog post. Provided that we had known of your web-site a year ago, we might have been saved the pointless measures we were implementing. Thank you very much.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: